When you visit the Bitjoy website, use Bitjoy Services, or use third-party services which use the Bitjoy application programming interface ("API"), we collect information sent to us through your computer, mobile phone, or other access device. This information may include your IP address, device information including, but not limited to, identifier, device name and type, operating system, location, mobile network information, and standard web log information, such as your browser type, traffic to and from our site, and the pages you accessed on our website.
If you create an account or use Bitjoy Services, we, or our affiliates vendors acting on our behalf may collect the following types of information:
When you use Bitjoy Services, we collect information about your transactions and/or your other activities on our website and we may continuously collect information about your computer, mobile device, or other access device for fraud prevention purposes, to monitor for possible breach of your Bitjoy Account, and to identify any malicious software or other activity that may harm Bitjoy or its users.
Finally, we may collect additional information you may disclose to our customer support team.
When you access our website or content or use our application or Bitjoy Services, we or companies we work with may place small data files called cookies or pixel tags on your computer or other device. We use these technologies to:
We use both session and persistent cookies when you access our website or content. Session cookies expire and no longer have any effect when you log out of your account or close your browser. Persistent cookies remain on your browser until you erase them or they expire.
Throughout this policy, we use the term "personal information" to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been anonymized so that it does not identify a specific user. Bitjoy takes reasonable precautions, as described herein, to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction.
We store our customers' personal information securely throughout the life of the customer's Bitjoy Account. Bitjoy will retain your personal information for a minimum of five years or as necessary to comply with our legal obligations or to resolve disputes.
Our primary purpose in collecting personal information is to provide you with a secure, smooth, efficient, and customized experience. We may use your personal information to:
We will not use your personal information for purposes other than those purposes we have disclosed to you, without your permission. From time to time we may request your permission to allow us to share your personal information with third parties. You may opt out of having your personal information shared with third parties, or from allowing us to use your personal information for any purpose that is incompatible with the purposes for which we originally collected it or subsequently obtained your authorization. If you choose to so limit the use of your personal information, certain features or Bitjoy Services may not be available to you.
We will not sell or rent your personal information to third parties. We may combine your information with information we collect from other companies and use it to improve and personalize Bitjoy Services, content, and advertising.
We may share your personal information with:
Bitjoy will not sell or rent any of your personal information to third parties and only shares your personal information with third parties as described in this policy. Before Bitjoy shares your information with any third party that is not acting as an agent to perform tasks on behalf of and under the instructions of Bitjoy, Bitjoy will enter into a written agreement requiring that the third party to provide at least the same level of privacy protection as required hereunder.
If you establish a Bitjoy account indirectly on a third party website or via a third party application, any information that you enter on that website or application (and not directly on a Bitjoy website) will be shared with the owner of the third party website or application and your information may be subject to their privacy policies.
In general, we will notify you of material changes to this policy by updating the last updated date at the top of this page, and we will provide you with explicit notice of material changes as required by law. We recommend that you visit this page frequently to check for changes.